top of page

Terms and Conditions

Welcome to our online flower shop! Please read these terms and conditions carefully before placing your order. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.



Ordering and Payment:
1.1. Orders: All orders are subject to availability and acceptance. We reserve the right to cancel or refuse

any order at our discretion.

1.2. Pricing: Prices listed on our website are in the local currency and are subject to change without prior

notice. All prices are inclusive of applicable taxes and fees.

1.3. Payment: Payment for your order is required at the time of purchase. We accept various payment

methods, including credit/debit cards and online payment platforms. All payment details are securely processed and encrypted.

2.1. Delivery Area: We offer delivery within a specified area. Please check the delivery information on our

website or contact our customer service for details.

2.2. Delivery Times: While we make every effort to deliver your order on time, delivery times are

approximate and may be affected by factors beyond our control, such as weather conditions or unforeseen circumstances.

2.3. Delivery Address: It is your responsibility to provide an accurate and complete delivery address. We

are not liable for any delays or failed deliveries due to incorrect or incomplete address information provided by you.

2.4. Delivery Confirmation: Once your order is delivered, we will send a delivery confirmation to the email

address provided during the ordering process. Please ensure the accuracy of the email address provided.

Returns and Refunds:
3.1. Quality Guarantee: We strive to provide fresh and high-quality flowers. If you are not satisfied with the

quality of your purchase, please contact us within 24 hours of delivery for assistance.

3.2. Refunds: Refunds or replacements may be offered at our discretion, depending on the circumstances.

Please refer to our refund policy on our website for further details.


Intellectual Property:
4.1. Website Content: All content on our website, including text, images, graphics, logos, and trademarks,

is the property of our company and protected by intellectual property laws. You may not use or reproduce any content without our prior written permission.


5.1. Data Collection: We collect and store personal information as outlined in our Privacy Policy. By using

our services, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

Limitation of Liability:
6.1. Our liability is limited to the value of the products purchased. We are not liable for any indirect,

incidental, or consequential damages arising from the use or inability to use our services.

bottom of page